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#1
12/04/2007, 07:10 PM
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Tunzee
bought 2 18 months ago one is fine the other I went thru 3 controlers at $120 apiece it now sits in a box total of a bout a $600 MISTAKE will never buy another tunzee with controller
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#2
12/04/2007, 07:58 PM
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Maybe you should post your displeasure in the Tunze forum and give them a chance to make it right. I know for a fact that Tunze's service is second to none, but they are not psychic and cant help you if they dont know about the problem.
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I have nothing to put here because all my writers are on strike! |
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#3
12/04/2007, 08:27 PM
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I agree. I've yet to pay for a replacement part from Tunze or even have to provide a receipt. IMO they have some of the best customer service going.
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#4
12/04/2007, 08:37 PM
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See Roger in the Tunze Forum. First they should have been covered under warranty if you bought them new. Roger aka Tunze USA provides excellent customer service!
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Brad Working to pay for the Fish. |
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#5
12/04/2007, 09:02 PM
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Re: Tunzee
Quote:
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#6
12/04/2007, 09:06 PM
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yeah.. always ask on RC before you buy a replacement... Roger at Tunze goes above and beyond for his customers...
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Gabriel Want to see my tank? click on my Red House.. |
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#7
12/04/2007, 09:11 PM
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I agree with the others. As far as I have ever ever heard and experienced myself Roger takes care of everything under the 2 year waranty without questions. IMO he makes Tunze what it is thats why I buy alot of tunze products.
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My 4 part recipie for my acros = calcium - alk - flow & luck. |
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#9
12/04/2007, 10:46 PM
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Canada? Thats like a whole nother country up there!
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I have nothing to put here because all my writers are on strike! |
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