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  #26  
Old 12/18/2007, 04:10 PM
wabio wabio is offline
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Join Date: Nov 2007
Location: San Diego, CA
Posts: 81
If they rebuild it again.....have them do a simple QA before handing it over to you. Have them fill it to the rim and keep it for a couple of weeks like that.
  #27  
Old 12/18/2007, 05:30 PM
jrcastro jrcastro is offline
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Location: Vancouver, WA.
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I'm most likely going to get a full refund back.

& will probably go acrylic with this bigger tank.

I've used glass for years & thought I would never go acrylic but here I am.

Does anyone know how to minimize your chances when cleaning front panels? or what type of scraper is best used for acrylic tanks?
  #28  
Old 12/18/2007, 05:59 PM
sk8rreefgeek sk8rreefgeek is offline
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Location: California
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Quote:
Originally posted by Tu Ku
Not that nowadays you couldn't win, but what exactly do you think you'd be suing for?! "My own unknown incompetence resulted in me ruining my things."
umm...If a defective tank resulted in 200 gallons of saltwater throughout my house, I'd hold the manufacturer responsible. Not to mention the time it took to clean up.

was it not the tank?
  #29  
Old 12/18/2007, 06:18 PM
shawnkfl shawnkfl is offline
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Join Date: Nov 2007
Location: Largo
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slighlty unlevel is fine. are you sure the stand is not twisted? that could cause some issues if your tank is trying to conform to the twist. is the floor level? some floors have a slight bow or rise in them that could cause twisting.
  #30  
Old 12/19/2007, 11:19 AM
jrcastro jrcastro is offline
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shawnkfl - My floor is in the garage so NO the floor is not level.
One side could be 3/8-1/2 difference to the other side, but used longer legs/shims to level things. Top of stand is 99.9% level.
This may be the root cause if the floor level is causing the stand to twist.

How could I tell if the stand is twisted?
  #31  
Old 12/19/2007, 09:51 PM
jay24k jay24k is offline
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I wouldn't think with all that weight, it would cause the stand to twist. If anything it would cause it to settle straight. I've seen some pretty jacked up stands holding big tanks and I've never heard of a tank doing that.
  #32  
Old 12/19/2007, 10:06 PM
Craig Lambert Craig Lambert is offline
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Location: Portland, OR
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Quote:
Originally posted by jrcastro

Viewing room is always 65-72 degrees while the garage/back side is anywhere from 50-60 degrees. He said that the glass can contract & since their is a variance in temp it could have caused the tank to give at one of the bottom front seems. He said that they have never tested it but it could be the root cause, kinda sounds believable if glass really contracts?
.

[/B]
This comment from allglass is enough for me to know that I would NEVER buy one of their tanks. This is the biggest bunch of BS I've ever read. If this were true every single or double paine window in every area of the country (with the possible exception of Florida and Hawaii) would crack every winter. It's 68 degrees in doors and 5 below zero outdoors....hello?? The tank glass is in contact with 80 degree water, and the temp in the garage is only 22 degrees cooler????????. Really unbelievable! I can see why "they've never tested it".......My living room drops to 58 at night and the tank water is 80. Why isn't it all over my livingroom floor? I would have told that guy to stop embarrasing himself and put a decission maker on the phone.....
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Last edited by Craig Lambert; 12/19/2007 at 10:30 PM.
  #33  
Old 12/20/2007, 11:52 AM
sk8rreefgeek sk8rreefgeek is offline
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yea! I'd be so ****ed
  #34  
Old 12/20/2007, 11:53 AM
sk8rreefgeek sk8rreefgeek is offline
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sorry, I'd be so "unpleased" haha
  #35  
Old 12/20/2007, 01:37 PM
LargeAngels LargeAngels is offline
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Location: Ann Arbor, Michigan
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Forget AGA.

Go acrylic or different glass manufacturer. Personally I like acrylic. Stronger, lighter and better clarity (especially compared to thicker glass tanks.)

As far as scratches buy the magnetic scrapers for acrylic and just be EXTRA carefull when cleaning to make sure there is no gravel between the cleaner and the panel.
  #36  
Old 12/20/2007, 03:10 PM
carlso63 carlso63 is offline
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Location: Lehi, Utah
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Quote:
Originally posted by Craig Lambert
This comment from allglass is enough for me to know that I would NEVER buy one of their tanks. This is the biggest bunch of BS I've ever read. If this were true every single or double paine window in every area of the country (with the possible exception of Florida and Hawaii) would crack every winter. It's 68 degrees in doors and 5 below zero outdoors....hello?? The tank glass is in contact with 80 degree water, and the temp in the garage is only 22 degrees cooler????????. Really unbelievable! I can see why "they've never tested it".......My living room drops to 58 at night and the tank water is 80. Why isn't it all over my livingroom floor? I would have told that guy to stop embarrasing himself and put a decission maker on the phone.....
Actually (not that I'm am agreeing with the tank mfg) you left out one important detail in comparing with home windows... that is, unless your home is filled with water, home windows don't have any pressure pushing out behind them (like a water filled aquarium does)...and windows have insulated joints (expandable, BTW) that are not expected to be water-tight, at least not under pressure, like siliconed aquarium glass needs to be...never mind that most home windows are not 6 feet long, either...

To me, the most important detail is this has happened to the guy 3 times. Something is wrong (leveling, pressure point(s),temp contrast, etc) with the setup. He didn't get "3 bad tanks" in a row...
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  #37  
Old 12/20/2007, 03:20 PM
LargeAngels LargeAngels is offline
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It happened the first and third time. Second time it was never installed and there were issues.

There must be something up with AGA's quality if they are still willing to give a full credit. If AGA believed it was his fault because of a faulty installation they wouldn't give him full credit.
  #38  
Old 12/20/2007, 03:52 PM
sk8rreefgeek sk8rreefgeek is offline
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Join Date: Nov 2007
Location: California
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off the subject (kinda), I had an AGA heater a long time ago. It was the biggest pc of crap I have ever tried to use. Ive used titanium ever since.
But Ive heard AGA products can be absolute garbage

But ya, 3 replacement tanks...???
  #39  
Old 12/20/2007, 04:05 PM
Lucky-rc Lucky-rc is offline
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Join Date: Dec 2007
Location: central Ohio
Posts: 198
on the cement... I made mine out of brick with standard spaceing between them and it works/looks great. I toped it with 6x6 treated beems coverd with 3/4" treated plywood (cause tank is acrylic) then I put down 1/2" sheet of styrofoam (self leveling)
and every thing is great.... so no concrete (when made right) has a higher crush rateing then anything out there, with this in mind I'd say if that is what you are still thinking it will work for you.
sorry hear your bad luck, glad your livestalk is ok

Lucky
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  #40  
Old 12/20/2007, 05:29 PM
Lucky-rc Lucky-rc is offline
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Join Date: Dec 2007
Location: central Ohio
Posts: 198
Quote:
Originally posted by jrcastro
I'm most likely going to get a full refund back.

& will probably go acrylic with this bigger tank.

I've used glass for years & thought I would never go acrylic but here I am.

Does anyone know how to minimize your chances when cleaning front panels? or what type of scraper is best used for acrylic tanks?
My 310 is acrylic... I love it they make all sorts of cleaning tools for these. What ever you go with just remember to take your time and watch what you are doing. It's not that tough. (people make it out to be way more of a risk than what it really is.

The most helpful thing I could pass on is this. When you clean the inside panel don't stir up the sand bed. Don't attack the job just take your time. Every pass lift up the pad (or what ever you use) and wave it around in the water to keep it clean. so you can see if it collects anything that could scratch.

On the outside use the acrylic cleaner or warm water and a soft non-abrasive paper towl and dicard when finished.

I have had my tank for several years and still have yet to scratch it. I hear people say fish can even scratch them. ( not way) I've never seen it nor would belive it. Further more Arylic has come a long way since I bought mine I hear they now even have "no scratch" acrylic tanks? even though my tank is very old the warrenty still holds. "Lifetime" means as long as I own the tank and the MFG is still in buisness. My stand or thier's did not matter.

I wish the best luck to you in your choice. I strongly advise you to research the acrylic tanks (from mfg's) and not go too much on what people here (including me) say. Why? because as with alot of other things there is just too much rumor and not enough fact.
If I based my opinion on what chat rooms had to say I would never have bought acrylic. IMO this would have been a huge mistake.


TO ALL: please don't beat me up! I have no intention of taking cheap shot's at you I just want this fellow to really think and weigh his options based on today's technology. not yesterdays.
If I have offended any of you (other than w/ my bad spelling) I am sorry, I did not mean to.

Lucky
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