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#1
11/30/2007, 07:15 PM
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Caribbean Forest
Are they still there?
Anybody have the email address for the Caribbean Forest. I sent email to the address listed on the website and got it bounced back with a "host unknown" message. I cut and pasted the address so it wasn't a typo. Thanks, Dave |
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#2
11/30/2007, 08:22 PM
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I know they are still there...I was there earlier this week looking at some corals. As for the email address i don't have it...but know the crew we have on here i know someone has to have it
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#3
12/01/2007, 10:16 AM
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Dave,
I don't think they have time to spend on the website lately. They've been pretty busy and haven't updated it much or checked their emails but the store is there and doing really well.
__________________
---------------------------------------- part-time jacque-cousteau I need a new webpage like bad.... |
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#4
12/01/2007, 11:23 AM
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Quote:
Dave |
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#5
12/01/2007, 11:44 AM
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Quote:
__________________
Jason |
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#6
12/01/2007, 11:57 AM
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This is crazy. If contact via email doesn't work why not call on the phone? We have email at my business of employment but the vast majority of business is done over the phone. I'm sure it's the same @ CF and most other retail businesses. Call 'em!
__________________
some common aquarium nuisances: Bryopsis,Derbesia(hair algae),Cyanobacteria(red slime), Diatoms(golden brown algae), Dinoflagellates(gooey air bubbles),Valonia (bubble algae) |
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#7
12/01/2007, 12:01 PM
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Quote:
I know when I am in a store and someone calls and gets served ahead of me I get upset. I am there and the person on the phone gets preference, they should have to wait. Email is much better (and less rude) for both parties. I can email any time and they can respond any time. Just my view of retail in the 21st century. Dave |
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#8
12/01/2007, 12:07 PM
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Dave- I'm sure there are good reasons that CF didn't respond to your email. I would call them and see if they have what you want in stock. If they do, you might politely ask them to hold it for you until you can get to the store.
To all reading this thread: one thing I've learned over the years dealing with LFS's- don't expect a LFS to hold something for any great length of time. They can't afford to get burned. They need our business as much as we (the reefkeeping hobbyist) needs them. CF are super folks and I'm sure they want your business. Give 'em a ring.
__________________
some common aquarium nuisances: Bryopsis,Derbesia(hair algae),Cyanobacteria(red slime), Diatoms(golden brown algae), Dinoflagellates(gooey air bubbles),Valonia (bubble algae) |
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#9
12/01/2007, 12:30 PM
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The problem is not that they did not respond. That would be another story.
The email address on their website does not work. I started out by asking if anyone had an updated email address. The second response alleged that they were too busy to work through email. I am not upset with them for not responding, I just don't understand why businesses have websites and don't keep them up to date. Again if they don't like email that is fine, but then don't post it as a form of contact. If they didn't have their email address on the website to begin with, we wouldn't be having this discussion. Dave |
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#10
12/01/2007, 12:44 PM
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And their email not working may not even be their fault. Maybe their ISP has implemented new email filtering software, maybe your ISP is blacklisted by their email service. There are TONS of reason email messages may be bounced. It best to CALL them and make them aware of that problem so they can contact thier service and have it checked into.
__________________
Jason |
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#12
12/02/2007, 08:47 PM
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__________________
:) I still cant believe they pay me to go hang out with people who have the same hobby as me. :) |
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