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#101
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SDguy captures my possition about GC, I think they could be nicer, but for the price, and the quqality of my tanks (I have two) I can put up with some gruffness.
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#102
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Look guys, this thread isn't about if you personally can put up with their customer service or lack there of. It is a fellow reefer wanting feedback on experience and as far as I am concerned, I don't care if a tank is free, if the seems look like they may give, I don't want it.
A lot of companies have bad customer service but we still buy from them, but when it comes to one of the most important pieces of equipment, who wants crap? Not me. If they made skimmers that had issues with with seems, thats one thing...the chances of that causing your entire system to dump on the ground, shorting out equipment, is slim...but we are not talking about skimmers here, we are talking about tanks. Mike
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I miss reefs! |
#103
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Peter Click my red house to see my tank :-) |
#104
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Me too! But that thing was boxed up like a fort and I didn't want to break the box open to much so I had something to ship it back in.
Mike
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I miss reefs! |
#105
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So.........
1) costumer service is not feed back? 2) The fact that I'm not bashing them makes my feed back some how less relivent? 3) Or is only negitive feed back allowed? Of course my tanks are glass so the issues you claim are not relivent to me. But my tanks and the 5 other large (200g-400g)ones in my area that I've seen all look good. And I would recomend then for glass tanks based on these success's |
#106
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I didn't say that, what I said was, this thread isn't about if you personally can put up with their customer service or lack there of, so feeback is a problem with them, even if "YOU" can put up with it.
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I miss reefs! |
#107
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I originally asked the question? Can any of you refer me to a good company to get a tank from? No one seems to have any suggestions. Thats ok, i will continue looking.
I am not rich. HOWEVER, I would rather come up with the money to buy a great tank than to have to replace a tank from glass cages and have to replace my live stock. That will cost more than buying a good tank the first time. I have grown to really like my fish and corals, enemenies...etc... Point is you get what you pay for.... I will pay to start and not have too worry. i do want a pretty tank, it is going to be a room divider. I did reed some posts about starphire glass. which company sells that one? Thanks everyone. |
#108
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#109
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Cathy, the link to miracles does not work. what is there website address?
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#111
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Shawn |
#112
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Ditto. |
#113
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Cathy,
What ever happened with the tank that GC built for you? Where u ever able to get a refund on the tank ? |
#114
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Yes, I filed a dispute with my Credit Card Company and I got a refund from the Credit Card Company, they debited GC's account for the tank.
I have an awsume new tank from Miracles with external overflows and a starphire front. I am on hold waiting for the steel stand to be completed then I will take vacation and get that sucker up and running. THAT WILL BE A HAPPY DAY! |
#115
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That's great, I know you went through some stress because of the screw up glass cages made.
Did you have the steal stand made by Miracles as well ? If you don't mind me asking, how much did it cost to ship the tank to you ? Last edited by jman77; 02/19/2006 at 02:41 PM. |
#116
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I will be recieving a 30G sump from GC this week...I will post my feedback shortly
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240G |
#117
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We are having the stand made close to home. Our neighbor owns a weld shop. We have traded work with them, so we are just paying for material and that is bad enough! Hopefully the welding will be done this coming week and then it will be powder coated. After that, thing should go pretty quickly compared the every other aspect of this project. Miracles does also make steel stands and powder coates them. They are nice stands with leveling legs. I thought the price Derek quoted for a stand was pretty fair. You can find information about my tank set up and pictures of the tank being built to delivery here: My Miracles Tank |
#118
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Got my money back!!!!
Mike
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I miss reefs! |
#119
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I hate it when I go into the LFS and everybody says "hey look its Nemo" I have MTS - Multiple Tank Syndrome I saved my friend $150 by not switching to Geico |
#120
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TheCoralNabber
Who is Will? What company is he with? If it is already posted in this discussion I do apologize, i did not have time to read all of it again. Thanks, Shana |
#121
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Will is the owner of AquariumObsessed out of our neighbor to the North.... ey Asnatlas bought his tank from Will. I've just heard good things about his tanks.
http://www.aquariumobsessed.com/ Dan
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I hate it when I go into the LFS and everybody says "hey look its Nemo" I have MTS - Multiple Tank Syndrome I saved my friend $150 by not switching to Geico |
#122
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Just ordered my 300gl from will and My sfiligoi lighting with ACLS's
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Steven - See my tank in my gallery |
#123
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FWIW
I've been following this thread since the start. I am planning a custom 240ish gal tank. I already had a 240 tall GC tank but it would not fit my plans so I sold it. I was going to go with GC due to price despite many of the posts here. Then I read on a local forum here on RC that GC would be at a local Pet trade show, so I went to speak with them and look at more of their work. I want low iron front and one side and a center rear external overflow. I've decided not to go with GC not because I am afraid the tank will fail or anything, but because they won't do anything extra but build a glass box. They will do low iron glass. But no external overflows, or anything other then thier standard overflow for that matter. And, they won't polish the edges, even though they have the machine sitting in the shop (Yes, I asked), they just can't be bothered. Even when I offered to pay an extra and pointed out it is only two edges at one corner of the tank that require the polishing... "Nope". Go figure, one would think custom work = more money? If GC fits you budget, it's a good tank for the money, period. If you want special, individualized work, spend the extra cash ... I will pay nearly 3x as much to get my dream tank built by Will. Just my two cents.
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Click my Red House to check out my 120 in office reef (upgraded in Aug 06) Seeking therapy for my fish tank ADD |
#124
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Well said Bax! I have stated several times on this and other forums that it's you, the paying customer, who decides what you want and not the manufacturer. Provided safety is not compromised, the manufacturer should, if he wants the business, be more than willing to comply with your requests. After all, without the support of the paying public, the manufacturer would soon be out of business, and if he's not prepared to go the extra mile on occasions (and get paid for it), perhaps it's time to consider a career change.
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#125
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Penny and Shana,
You will not be disappointed with Will and his father at AO. They built my 375 and other than wanting the overflows larger(which I didn't know I would until I got the tank) it is perfect http://i35.photobucket.com/albums/d1..._1549_0001.jpg Steve
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Steve "GO ROCKIES" |
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