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#1
12/17/2007, 06:48 PM
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Hydor (Koralia) - Excellent Customer Service
I e-mailed Hydor Wednesday morning, 12/12 asking them to send me some replacement/spare parts for my three (3) Koralia powerheads:
1) stainless steel impeller shafts to replace the plastic OEM impeller shafts 2) replacement spacers for underneath the impelller 3) flow shrouds/casings that are now standard on the Koralias Received a response e-mail within a few hours that day and the parts arrived for all three powerheads today - NO CHARGE. Excellent customer service and excellent Koralia powerheads as well. |
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#2
12/20/2007, 05:52 PM
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Awsome.Do you have there email and the person you talked to.I need to contact them too.Thanks!
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#3
12/20/2007, 05:56 PM
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Contact Frank Moore
fmoore@hydor.com |
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#4
12/20/2007, 06:19 PM
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Thank You!
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#5
12/20/2007, 07:03 PM
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Yes very good I emailed them on wed. About those attachments for the PH's and no questions asked. THey said they shipped them. A+
__________________
Who would have thought that something so expensive could relax you so much. |
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