OT why I hate charter

[DARKSILENTTYPE]

Check this out been having problems with charter since about July of 07 . Made a payment and they never credited it . I call them and talk to the supervisor and he says O I see I will take care of that right now . Next bill comes in still not fixed . I call the supervisor he says I don't see what your talking about . So after a long phone call He is going to fix the problem . NEXT bill same thing . I am feed up with this so I start changing my services get rig of the home phone change to direct TV get hughs net for cable . I finally get all my services changed cancel everything with Charter on OCT 4 . Call the supervisor and request copys of my bills from July to Oct 4 . About 6 weeks later I get the copys and Right there on the copys is were they didn't credit a payment . I call the supervisor and walk him through his own companys statements and after everything is said and done I have a credit of 29.31 it should be 109.31 but thats not the bad part . I am getting bills still I just got a collection notice for my bill for Nov - 07 and Dec 07 I have talked to a supervisor three times and explained that I don't have any services with your company . He is going to fix the problem right now .Right I am still getting bills as of today .

And they are starting to do the same thing to my grandmother in law .

AND THIS IS WHY I HATE CHARTER

John