I need HELP

amaya · #1 07/29/2007, 05:21 PM

Ok about a week ago i bought a aqua medic ocean light system for 200 from a RC member and i went to Buffalo Grove today to pick up a bulb from another fellow reefer i got home 15 minutes ago excited and ready for my new 250 watt 20k but nothing happens i turn it off and when i turned it over the bulb came right out. so i see the peice and its what holds the bulb in dont know what its called,i reaquascaped yeaterday for 5 hrs got new frags and ready for today dont know what to do the light right now wont get all my corals. i pm the person and ill give him a day before i say a name but im hopeing it was an honest mistake. Can it be fixed or am i out of luck

sarahkucera · #2 07/29/2007, 05:41 PM

Did you check that the fixture worked before you left?

amaya · #3 07/29/2007, 05:54 PM

he brought it to me at my job and it didnt come with a bulb

Sullyman · #4 07/29/2007, 05:58 PM

The trick with the aqua medic fixtures is to put equal force on both ends of the bulb as you install it. A little vaseline on the metal contact of the bulb will make it easier.
Be careful, you can bend the contacts if you push too hard.
Do you hear the ballast fire up?

amaya · #5 07/29/2007, 06:01 PM

the ballast fires its the contact that got pulled out when they removed the bulb can it be fixed?

Sullyman · #6 07/29/2007, 06:21 PM

I can't really help you online like this. If the contact is bad you can get replacement contacts from Aqua Cave and it may be a chore but can be replaced.
I'd see if someone close has a similar fixture, bulb replacement can be tricky .

amaya · #7 07/30/2007, 03:36 PM

so can the contact be replaced? if so how do i do it ? anyone have any extras

Sullyman · #8 07/30/2007, 04:04 PM

The contact can be replaced, you can get a replacement contact at Aquacave.com. If you don't see it, call or email Albert, he can get them if he doesn't have any in stock.
The question is does it need to be replaced, I don't know. I would have someone check out the fixture first to see.

amaya · #9 07/30/2007, 05:28 PM

the contact was rolling around it looks like it got crushed. i called and left a message yesterday it was really bent up no way to fix. is it hard to replace?

squibley2 · #10 07/30/2007, 06:59 PM

Where are you located? I might be able to help if I could see the unit.

Sullyman · #11 07/30/2007, 07:01 PM

I've never replaced one, thought I was going to have too but I was able to straighten mine out. I'd think it would have directions and it can't be that hard to do, you shouldn't have trouble.