Quote:
<a href=showthread.php?s=&postid=8545667#post8545667 target=_blank>Originally posted</a> by Plato
Befor you think twice about glass cages read their review, bad customer service. Don't go with an company that offers a 5 year warrinty that has only been in business for a year. No matter who you order from, check out their local Better Business Beauro.
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Well, here's my reveiw of them in their defense.
I ordered a 20x20x16 acrylic cube tank from them last tuesday.
It showed up today. It was packed very well, arrived in a timely fashion, and was far more than I expected for 70 bucks.
If I have anything to ***** about it would be that the inside radius of the corner bends wasn't taken down which affected the finish of the corners, but the tank is sealed extremely well and is more than strong enough. There are a few bubbles in the seams, but for 70 bucks what do you really expect?
Based on all of that I really have nothing to complain about.
I don't care who you go through, there are going to be good and bad experiences, and the bad always seem to overshadow the good when someone comes on here and prematurely fires off without attempting to work out their dissatisfaction in a polite manner with the vendor, or when someone who has no clue goes by what they heard. hehe I mean seriously.
I have also heard mention of them being impolite when calling to order. Truth be told, I was greeted in a polite professional fashion, asked all the right questions, and in seeing the finished product here in front of me, I couldn't be more pleased for the price.
I have no experience with their glass tanks, but for anyone looking at a smaller acrylic tank, give them a try. Especially if you are looking for something competitively priced.
If you want the absolute best in fit and finish, then go elsewhere, but even the best have their fair share of bad reviews too.
I am glad I gave them a chance and didn't draw conclusions based on a bunch of hear say.
Food for thought.