Bio-balls are very effective at converting ammonia to nitrate. That's very handy in a fish-only system. Most reefkeepers want to keep nitrate low, and the bio-balls seem to cause problems along those lines. There are some theories, as to why, if you want to do some reading.
You could try removing the bio-balls slowly, over a period of a few weeks, at least. I'd watch the ammonia level carefully.
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Jonathan Bertoni
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