kabboord
03/20/2005, 12:02 AM
I've noticed that some people like to get on MD, for their service, and seeing as the service I received was absolutely excellent I figured I would share it.
Due to an error on my end in ordering I had to changed out 400 watt halide system for a 250 watt halide system. Brett at marine depot gave me great personalized attention, responded to my 10+ emails promptly and professionally, and shipped my exchanged equipment out promptly. We all spend a ton of money on our hobby, and I have spent a good amount of that at Marine Depot and did not have to return anything until this time. When this situation came up, they treated me as aa valued customer and made everything as painfree and convenient as possible. I'm buying a kalk reactor in the near future and I will be sure to buy it from them. They treated me how a customer wants to be treated.
Thanks Brett,
John Kabboord
Due to an error on my end in ordering I had to changed out 400 watt halide system for a 250 watt halide system. Brett at marine depot gave me great personalized attention, responded to my 10+ emails promptly and professionally, and shipped my exchanged equipment out promptly. We all spend a ton of money on our hobby, and I have spent a good amount of that at Marine Depot and did not have to return anything until this time. When this situation came up, they treated me as aa valued customer and made everything as painfree and convenient as possible. I'm buying a kalk reactor in the near future and I will be sure to buy it from them. They treated me how a customer wants to be treated.
Thanks Brett,
John Kabboord