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#101
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What are you trying to say david pinder? You haven't posted it enough times. Try it again I don't think it worked.
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It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. Charles Darwin |
#102
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Dont understand why my post didnt come thru will try again. Rodger the third controller went out after 1 month, I can guarantee there was no water splash as i drilled a hole in my wall and mounted it in another room. Thats not the point after spending that much mony on a pump theres no wave a drop of water should have taken out my pump. your engineering design is wrong and until its corrected you will loose customers. I have 10 pumps running in my 1300 gal of saltwater aqua and tunzee is the only one that i have had trouble with.
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#103
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Im not sure, but I think he was making fun of you (haha). Your posts are coming up David Pinder. In any event, I've had only great experiences with Tunze products; however, I have had friends that get their equipment shorted by water. Definitely is a problem that could be fixed easily.
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#104
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david pinder, why don't you PM roger and quit re-posting the same complaint over and over and over again....
And while your at it why not post pictures of your 1,300 gallons of saltwater.... |
#105
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Quote:
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Long time LURKER!! |
#106
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I just put some shipping tape around the seams of any controller I have incase of a splash of water. It's basically sticky plasic, and should do a good job keeping water out.
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#107
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Roger has always been fast and professional whenever I needed help with a Tunze product.
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#108
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I love my Tunze's!!! I have a pair of 6101's, pair of nanostreams 6045's and they have ran flawlessly!! The only problem I ever had was that both of the clips broke on my 6045's and were promtly replaced by Roger. Thanks again Roger for the excellent customer service.
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Pair of Laboutei Fairy wrasses Trio of Hawaii Flame wrasses Pair of Rhomboid Fairy wrasse Pair of Lineatus Fairy wrasse Mitratus Butterfly Tinkers Butterfly Male Blue Flasher wrasse |
#109
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Ricks your right I do need to post some pics. will start working on it this weekend. sorry for the extra post was not on my computer at the time.
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#110
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It's all good.. Roger answered you earlier. If you need more help, please PM him..
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#111
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I own 2 waveboxes, 5 Streams, a 9020 skimmer, osmolator, 8 magnets and have dealt with Roger many times.
Roger and Andy over at IceCap are the two best people I have ever dealt with regarding service/ warranty issues for any products (not just for aquarium stuff) I have ever owned in my life. Give him 1/2 a chance and he will come through. James
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Old Reefers Never Die, they just...join the crew! |
#112
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Quote:
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#113
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Want it to be known that Rodger contacted me and said they were replacing my pump cant ask any more than that. Thats the kind of support I you should get when you pay for the best. Thanks Rodger. ps sounds like tthe pumps are new and improved
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#114
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Roger has been good to get back to me and fixed my 6100 pretty quick. I have six of them and have found that they do break down if you do not clean them often, especially if you have Calcium and Kalk reactors as I do.
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#115
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Re: Tunze SUCK!!!!
Quote:
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#116
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George, if you would have read the WHOLE thread. You would have noticed that I contacted Roger and we are working on the problems....
I originally posted because Tunze International would not respond to my e-mail about their products... I discovered thru this forum that Tunze had a US rep./ Roger. That's the point of Reef Central??? Although I might have been a little upset at the time I'm amazed about the responses, both good and bad.. The only thing that has been a constant thru out is Roger, being a great guy to work with. That he has been with me.. Their product still has to be worked out... Happy Reefing |
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