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  #1  
Old 09/01/2007, 05:06 PM
zaireguy zaireguy is offline
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Join Date: Aug 2002
Location: Bucyrus,Ohio
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help with calcium monitor

have a pinpoint monitor I am trying to recail it this month.But it keeps giving me a err when I hit the enter button.Now I have the 100 solution way above the white dots on the probe but it will not cail

any ideas? never have had this problem before
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  #2  
Old 09/01/2007, 06:06 PM
shawnz28 shawnz28 is offline
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Location: Amherst Ohio
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I do not have a ton of hands on with these but from the troubleshooting guide I copyied this info not sure but maybe you already did this...............

If the PINPOINT™ Calcium Monitor show "err" at any part of the calibration process it is recommended that you re-build the probe. Remove the electrolyte fluid from inside the probe by shaking the open fill hole over a sink. Unscrew the gray PVC calcium tip from the end of the probe. Clean all surfaces of the probe body and calcium tip with a damp paper towel. Insert a Q-tip into the probe body to clean the inside surfaces. Allow the probe tip and probe body to air dry. Reinstall the probe tip by tightly screwing it to the probe body. Fill the probe with fresh electrolyte fluid. Recalibrate using the 100ppm and 1,000ppm Ca+ standards. Calibration Fluids can be reused until they no longer calibrate the meter.
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  #3  
Old 09/01/2007, 06:09 PM
zaireguy zaireguy is offline
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yup shawn did that still get err
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  #4  
Old 09/01/2007, 06:35 PM
shawnz28 shawnz28 is offline
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Well I admit I dont know a ton about the problem and have only really used them a couple times with people. But I can say that if you dont get an answer here or on another forum on RC, Lou at Pinpoint is great to work with and I am sure will know or help
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  #5  
Old 09/01/2007, 07:32 PM
zaireguy zaireguy is offline
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Join Date: Aug 2002
Location: Bucyrus,Ohio
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shawn do you have a number I can call him?
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  #6  
Old 09/01/2007, 07:38 PM
shawnz28 shawnz28 is offline
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This one should get you there. I know at times you leave a message and he calls you back 800-925-4689
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  #7  
Old 09/01/2007, 07:47 PM
zaireguy zaireguy is offline
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Join Date: Aug 2002
Location: Bucyrus,Ohio
Posts: 1,858
thanks buddy!!
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