orderd my octo

Absint Reefer · #1 12/30/2005, 01:55 PM

Ordered the octo a couple days ago from octopets but still have herd nothing from them like when it's coming and shipping coasts anyone else have any experience with octopets.

DHyslop · #2 12/30/2005, 10:27 PM

Octopets isn't known for outstanding customer service

Give them a call on Monday and say you want to coordinate shipping so you know you can be home that morning.

Dan

Absint Reefer · #3 12/31/2005, 12:32 AM

ok thanks man

Absint Reefer · #4 01/08/2006, 08:28 PM

getting ridiculous still have herd nothing

d0cdave · #5 01/09/2006, 03:45 PM

We've been trying to reach them via email and phone. Octopets isnt responding either way. Please post if you hear anything.

Absint Reefer · #6 01/09/2006, 07:26 PM

just herd from them today my octo comes tomorrow yes it is very hard to get a hold of them their service sucks

d0cdave · #7 01/11/2006, 01:05 PM

How's the octo looking? Did it arrive alive and in good shape? Any pics?

Thanks!

Absint Reefer · #8 01/12/2006, 05:13 PM

Yea he looks really sweet I only took one pic though of him and it's not very good.

with shipping and everything he was $75 he was packed well and the water that he arrived in was ice cold but he still surrvived and is already eating

d0cdave · #9 01/12/2006, 05:56 PM

Awesome! Thanks for the update!

rwhhunt · #10 01/12/2006, 08:18 PM

carson, have you been able to feed anything frozen??

Absint Reefer · #11 01/13/2006, 06:59 AM

YES! it ate frozen and heres a pic of the lid

rwhhunt · #12 01/13/2006, 01:01 PM

That is awesome, was it hand fed, or just dropped in and sank??

rwhhunt · #13 01/13/2006, 01:07 PM

Carson, where did you get those litle white latches for the lid??

Absint Reefer · #14 01/13/2006, 02:29 PM

I attempted to feed him from the tongs but he did'nt go for it so I just set the krill down and he snatched it. I got the little white flipper things just from a local hardware store. Some things you can't see in the pic with that lid is that I have mesh all along the filter and the lid itself is Velcroed to the top of the tank.

rwhhunt · #15 01/13/2006, 05:50 PM

Velco! BRILLIANT! never though of that one! I was going to use a fine netting material, how big are the holes in your netting? Are the flipper things glued on to the tank?

Absint Reefer · #16 01/14/2006, 12:10 AM

flipper things screwed in and knobs glued to glass on top

Absint Reefer · #17 01/16/2006, 11:50 AM

now eating from the feeder tongs

d0cdave · #18 01/19/2006, 10:10 AM

My friend ordered his Octo from Octopets last Friday... no email or phone call. Their voicemail box was full!!

Talking with the LFS close to work, they said octopus breeders and collectors (for resale) need to get certified every year, and could be what's causing the delay. I dont know if this is true or not, but we may be waiting a while for the octo to show up

DHyslop · #19 01/19/2006, 07:58 PM

Rumor has it that he doesn't currently have any stock. For the last couple years Octopets has had winter dry spells, especially with the flooding and landslides, etc. My first order was last January and it arrived in late March. Now I make contact before ordering

There are also a few places that raise their own octos from Octopets eggs (Fishsupply, Liveaquaria), so if they have stock you might consider cancelling with Octopets and ordering from them.

I don't think the certification thing is true. O. bimaculoides isn't an endangered or uncommon species--I'm sure when Octopets needs new breeding stock he just heads to the tidepool. The company is also a large seafood breeder (not the octopuses!), so I imagine he does need some sort of inspections for that.

Dan

rwhhunt · #20 01/19/2006, 08:26 PM

I placed an order through octopets on monday the 16th... obvioulsy havent heard anything.... but that kinda worries me that they might be out, i figured since Carson just got his, they might have some available... I just emailed to inquire, but doubt I will hear anything back.... I called fishupply, and they said that their stocfk is still young, and to try back in a month...

DHyslop · #21 01/19/2006, 10:11 PM

Keep trying to call Octopets, you'll get through eventually. That's good news for me that Fishsupply will have stock in a month...birthday bimac

Dan

Absint Reefer · #22 01/20/2006, 11:51 PM

I waited a long time for mine I presume when I ordered one I was just put me on a waiting list and it dose not tell you that shipping is $30 or at least to Ohio

DHyslop · #23 01/21/2006, 01:03 PM

That's SOP. Every mail order fish place that I've ever ordered from--Fishsupply, ThatPetPlace, LiveAquaria, charges that. It isn't cheap to overnight a bag of water somewhere!

Dan