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If the built in overflow is not full and the return pump is working, then a flood is impossible. I can add all the water I want to my Lifereef sump or to the tank, what happens? The water level in the sump rises to the volume of water I add, the tank can not flood with the overflow unobstructed. The sump would overflow first. I don't think this cat knows what he is talking about and it is obvious.
People will stoop to any level to get a free handout! Jeff is a great businessman and customer service rep...this should be an open and shut case in his favor.
Nanook
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Dave
"The wind blew, the detritus flew and then they came two by two."
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