My point above, "He saw the condition of the tank", was in reference to his request (read: DEMAND) for a partial refund. He felt that, regardless of the breakage, the tank is not worth what he paid, and so I should refund the difference of what he thinks would be a reasonable price. Excuse me, but he saw the condition of the tank--the clarity of the acrylic and what not--in the pic, so he knew what he was buying. If he changed his mind later on, that's buyer's remorse.
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