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Doubt its the norm but one of my buddies always complains about how cheap the nanostreams are put together. The plastic is so thin and brittle he is always breaking the mounts.
Granted he doesnt seem to be the most gracefull with them but you could toss a koralia against a wall and it would probably still work. Plastic doesn't need to be brittle to be inexpensive.
Hope you get your problem resolved.
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Colorado is sweet.
I'm always down to go to the MJ
My Turbo Honda -> Click little red house.
Friends don't let friends buy from Front Range Aquatics
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