My experience couldn't have been farther from yours. Tom answers my calls and emails very quickly and has been extremely informative during every tank build.
My experience with AO was that it took 2 or 3 weeks to get quoted, then at least 12 to get the tank built. The last tank we got from AO (while beautiful) took about 15 weeks to get to Texas.
Mike,
Haha this one looks heavy enough to me!