I would agree this thread gets high ratings as far as I am concerned
Thanks for all the input and advice, I wish all threads were as formal. I also would like to say that I hope that all LFS owners can take away a good bit of information from this thread. It is important to take the pulse of the industry at times and reassess your overall position. Perhaps many LFS are just doing what they have done for years before the internet threat came along, and it's time for some realignment and restructuring at the sales level as the present course for some shops is into disaster.