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AquaNotes to controller network interface is temperamental. It will log in a username and password you created on the controller only to log it out less than 1 minute later. It will then not log it back in unless you create a new username/password on the controller. This happened on 2 different controllers, both brand new.
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I am the owner of the other controller he is referring to. I can't log into the controller from my computer, but the controller itself is still turning everything on and off perfectly.