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live aquaria, they will take care of you!!
most others will ask a zillion and 1 questions if you get a DOA, they try to make sure you are not going to rip them off, i mean ****.. aint 1 pic enough, they want you to bust out a news paper / news channel and take a pic next to the current time/date, ship them a couple watersamples, and show them my set up, and at the end thay say alright here is your 100$ - shipping and a restock fee.
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