David
As I said, I am sorry we were not able to ship your order when you wanted. As soon as I knew what was and was not shipping I started making phone calls and sending emails. You said earlier you received my email at 10 pm then you act like you were not notified. If we only shipped 10 -20 orders a day it would be easy to call everyone with their tracking numbers or to let them know we could not ship there order. I am not trying to pass the buck and have apologized several times for not shipping your order.
We pride ourselves in taking care of our customers. However we do not make live animals and do not have 100% control over their availably. If it was possible we would fill every single order.
Merry Christmas
Steve C.
Marine Depot Live Customer Service
www.marinedepotlive.com
714-935-9607 MDL
714-385-0180 FAX