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I have two, along with the battery backup. I have had a few problems with the first one I got, which was one of the "originals." That's sort of what you should expect as an early-adopter though, and their customer service has been possibly the best I have ever had, from any company. I've never had to do more than email a note to get a quick response and replacement parts were on their way. Not to say this happens all the time...but it did happen 2-3 times for different things on that first unit. The second has been completely flawless.
jds
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